Effective Date: March 2026
At Luxury Design Studio (Pty) Ltd, accessible from https://luxurydstudio.co.za, we prioritize the privacy of our clients and website visitors. This Privacy Policy outlines the types of information we collect and how we use, manage, and protect it in accordance with South African law.
1. Compliance with POPIA:
Luxury Design Studio (Pty) Ltd is committed to the Protection of Personal Information Act (POPIA). We ensure that all personal information is processed lawfully, transparently, and for a specific, defined purpose related to our interior design and business activities.
2. Information We Collect:
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services.
Contact Data: Name, email address, phone number, and physical address (for consultations or deliveries).
Project Data: Specific details regarding your property, design preferences, and budget provided during the briefing process.
Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve site functionality.
3. How We Use Your Information:
We use the information we collect for the following business purposes:
Service Delivery: To fulfil design contracts, manage project timelines, and facilitate site visits.
Communication: To respond to inquiries, send quotes, and provide project updates.
Marketing: With your consent, to send newsletters or portfolios of our latest work.
Legal Obligations: To comply with tax (SARS) and regulatory requirements applicable to a Proprietary Limited company.
4. Data Retention and Security:
Luxury Design Studio (Pty) Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
We implement industry-standard security measures (such as SSL encryption and secure firewalls) to protect your data from unauthorized access, alteration, or disclosure.
Physical documents containing personal data are stored in secure, restricted-access locations.
5. Third-Party Sharing:
We do not sell your data. We may share your information with third-party service providers (such as contractors, furniture suppliers, or delivery services) only when necessary to complete your project. These parties are contractually obligated to keep your information confidential and secure.
6. Your Data Rights:
Under POPIA, you have the following rights regarding your personal information:
Access: The right to confirm if we hold your data and request a copy of it.
Correction: The right to request that we update or correct outdated or inaccurate information.
Objection: The right to object to the processing of your data for marketing purposes.
Deletion: The right to request that we destroy or delete your records (subject to legal retention requirements).
7. Consent:
By using our website or engaging our services, you hereby consent to the processing of your personal information by Luxury Design Studio (Pty) Ltd as described in this policy.
8. Contact Information:
For any questions regarding this policy or to exercise your data rights, please contact our Information Officer:
Luxury Design Studio (Pty) Ltd
Email: info@luxurydstudio.co.za
Website: https://luxurydstudio.co.za
